Garanzia 12mWith TC2 Elite

3D Storm extended warranty program 3DS TekCare:

The 3D Storm Limited Warranty Extension Program safeguards your NewTek equipment investment for an additional year, providing the reliability and convenience benefits of your original warranty plus exclusive services.

Extension of the original warranty for an additional 12 months, renewable twice for a total of 48 months including the manufacturer's warranty.
Priority telephone assistance throughout the day (3D Storm office hours).
Pick-up and return costs included in case of after-sales service in the European Union.
Priority repair.
Equipment loan when the repair time exceeds 10 working days.
Advance replacement option (relay equipment during immobilization).

3DS TEKCare must be purchased simultaneously with the unit or within the first 10 months of the manufacturer's warranty.

Relay loan option:

In the event of a product failure, an equivalent product or with the same number of video inputs will be dispatched within 24 to 72 hours after declaration of the product failure confirmed by the 3DStorm technical service. The delivery time depends on the destination.

Expeditions:

IN the Continental EU and Switzerland (*): Pick-up and return taken care of by 3D Storm for the entire period covered by the warranty, including the manufacturer's warranty.
OUTSIDE Continental EU (*): (Africa, overseas departments and territories, Canary Islands, Madeira, etc.). Shipping to 3D Storm at the expense of the customer - Once the product has been repaired, 3D Storm supports the return shipping to the customer for the entire period covered by the warranty, including the manufacturer's warranty.

(*)Taxes and customs fees remain the responsibility of the customer.
A proactive warranty extension allows you to budget for service expenses.

You know exactly who to call if you experience problems with your NewTek equipment. This program is available through 3D Storm Elite and Authorized NewTek resellers in Europe (European Union) (including Switzerland, except United Kingdom and Nordic countries ).